Purchase Conditions. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . If you have a problem with an item you purchased on Grailed, were here to help. Go to Activity. Close. We wanted to provide a more personal view into Grailed as a company and who is behind the Marc Dutton Tahun Yang lalu. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. If you are using the Services from a country embargoed by the U.S. or are on the U.S. Treasury Departmente's list of "Specially Designated Nationals," you agree that you will not engage in financial transactions or conduct any commercial activities through the Services. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You understand that your User Content and any associated information (such as your username or profile photo) may be visible to others. We can use your suggestions to improve and change our services. Seller Promotions and Seller Generated Offers. The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. 14. Once you've sent a refund, you can't cancel it. If you are entering into these Terms as an individual (non-business) user, to the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless the Grailed Parties from and against any Claims arising out of your violation, misappropriation, or infringement of any intellectual property or privacy rights of another. You will encounter one of the four possible descriptions referring to your refund: Of course, you can always get in touch with PayPals customer service and check with a representative about your moneys whereabouts. We ask that you read these sections especially carefully to understand what rights you are giving up and what to do if this does not apply to you (hi E.U. For more information on Payment Processors see Section 14. Apparently the hoodie I sold does not fit the buyer (even though its a cropped hoodie so it's supposed to run small), and he wants a refund and wants to ship the hoodie back to me. Hey, I sold a pair of pants that I had cropped myself and made it clear I did so in the description and photo. This is located on the sellers profile page, and it shows you how many transactions the seller has completed and how many of those were positive. Cookie Notice https://www.grailed.com/listings/36988517-fucking-awesome-x-streetwear-fa-embroidery-beanie-black-new. You (as a Seller) and Grailed are independent controllers of Buyer data. Log In Sign Up. Keep on reading to find out which method suits you better. Click the item you want to dispute and click Continue. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Purchase Protection is only applicable to Buyer transactions through the Services, through a Buyer PayPal account (PayPal guest checkout is not eligible for the Purchase Protection), or Grailed Payments. You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. Follow the instructions on the page. Please note that Grailed does not issue refunds for items that have been shipped. The Services are accessible to certain international Sellers and Buyers. Grailed is the place to go if you're looking to rid your closet of trendier pieces. Since then, Dawkins has worked in the consumer service industry as an online marketer and advisor. You may not (and shall not permit any third party to) create, post, store or share any User Content that: Enforcement. Once Seller ships and attaches applicable tracking information to the Product Listing or when the Product is delivered (in Grailed's sole discretion), Seller's account will be credited with the amount equal to the purchase price, minus taxes, Grailed's commission, Grailed Labels costs, and any applicable fees. Shipping. Amscot Cash Advance Requirements?- How It Work. No Representative Actions. Click the transaction you want to refund and then click Refund this paymen t. For 'Refund amount', enter the amount you want to refund, (you may have the option to refund a partial amount of the payment) and click Continue. 1, et seq. Its not your fault and buyer doesnt deserve a refund. On occasion, Grailed may (in its sole discretion) aggregate Seller discounts and promote them through our websites, apps, and emails. Buyer wants a refund . Enter the amount you want to refund. Although the process is more informal, arbitrators can award the same damages and relief that a court can award. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You as a Buyer and/or Seller assume, agree, and understand you bear all of the risks in selling or purchasing Products on the Services. state that all sales of goods through their website are final, binding, and not eligible for any return or refund of any nature. Press question mark to learn the rest of the keyboard shortcuts. Additionally, if you share User Content, you must be able to edit or delete it, and you must edit or delete it promptly upon our request. You can only use, This is a heads up that these Terms have a provision where you agree to resolve all disputes with, Unfortunately, we cannot control all user conduct on a marketplace like. This can include order confirmations, shipping confirmations, and any other communication you have had with the seller. Select the payment you want to refund and click Issue a refund. In order to be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. If you need any additional help, please reach out to us at help@grailed.comand we'll help make sure that you don't lose out on this sale. An example of data being processed may be a unique identifier stored in a cookie. DoNotPay Helps eBay Buyers Get a Refund in No Time DoNotPay is the most efficient way to get a refund, regardless of the carrier company. The consent submitted will only be used for data processing originating from this website. Further, if any part of this Section 20 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 20 will be enforceable. Other times, they will try to sell an item as an authentic item when it is not. As far as I'm concerned, none of the reasons he has named above hold true as he should have known what to expect when he made the purchase. Founded in 2018, Grailed has quickly amassed over. and check with a representative about your moneys whereabouts. If the seller doesnt resolve your problem, you can escalate the dispute to a claim. Free plan; Connect Domain: $5 a month (not available in the US . You agree that Grailed is not responsible for reporting, collection, or payment of any taxes on your behalf except for jurisdictions where Grailed is required to as a marketplace facilitator. Any agreement for and/or purchase of a Product is made solely between Buyer and Seller. By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, GRAILED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Alternatively, Buyers can negotiate the price of a Product with you. If you and Grailed cannot reach an agreement to resolve the Dispute within thirty (30) days after such Notice is received, then either party may submit the Dispute to binding arbitration administered by JAMS or, under the limited circumstances set forth above, in court. For clarity, for purchases not made through PayPal, you may try to invoke Purchase Protection directly after failing to get resolution from the applicable Seller. The section titles in these Terms are for convenience only and have no legal or contractual effect. If the above-described process looks way too complicated, we agree with you. Grailed may sometimes furnish an alphanumeric code that can be used for promotions or discounts for purchases through the Services. Or you can add the address when creating a listing. Grailed launch in 2013 when men's fashion was in a raw denim and workwear cycle. I GOT SCAMMED ON GRAILED AGAIN! Your account may be suspended for failure to provide Grailed with all relevant tax information. Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with these Terms. With so many online and in-person resale marketplaces to choose from, it can be overwhelming to Is he in the right to request a refund here? These promotional or discount codes may be sent via email to our registered users, presented through our Services or circulated at events and through other means and are subject to applicable promotional or discount terms. Click I didnt receive what I paid for and click Continue. To the fullest extent permitted by the laws of the E.U. I hope not, TLDR : am i obligated to refund the buyer once they get the item just because they changed their mind on a binding offer. Grailed has a consumer rating of 1.43 stars from 61 reviews indicating that most customers are generally dissatisfied with their purchases. Here Is How You Can Apply for a Grailed Refund Through PayPal. 1. Off-Site Activity. Yes, you can cancel a Grailed offer. Offers through Grailed Payments work differently than PayPal. The buyer disputed the payment on PayPal claiming the product was not as it was described and I responded to him with "I'm very sorry that it didn't work out for you but I do not accept returns. Overall, we believe that Grailed is a trustworthy platform for those looking to buy or sell designer fashion items. What should i do? Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. You may submit an offer to buy Products included in a Product Listing through the Services. Sometimes sellers will be given the ability to offer discounts and promotions in their shops. Non-binding offers are offers made through PayPal guest checkout, Stripe ("Grailed Payments"), or if both you and the Buyer are located in the E.U. You agree that your account is not transferable and that in the event of your death, incapacity, or unavailability, we may terminate any rights to your account or User Content (defined below). Thereafter, Grailed may offer Sellers the option to choose which third party payment processor (a "Payment Processor") to accept payments through. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. If we suspect you are doing bad things, we can report you to the payment processors. The commission will be deducted from the funds transferred to Sellers by Buyers through the Payment Processor applicable to that transaction. Seller Protection. You grant Grailed a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and display your User Content and any name, username or likeness provided with your User Content in all media formats and channels without compensation to you and to perform automated scanning of the User Content to improve targeted searching and advertising. 11. eBay. If you have any questions, please contact, We respect copyright. The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. Grailed is one of the largest online marketplaces for brand new and used clothing pieces that are curated to tailor men's styles and preferences. The way it works is surprisingly yet effectively simple. You must comply with the applicable data protection laws with respect to your use of Buyer data. When you're dropping hundreds of dollars, you probably want to make sure that everything will ship relatively quickly and is easy to exchange. Because Grailed uses PayPal as the payment method to process transactions, you can request your money back by raising a claim on PayPal. Because Grailed uses. Seller may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. Its primary segmentation of popularity is more with men, streetwear labels, and amongst edgier designers such as Rick Owens. PLEASE READ THE MANDATORY ARBITRATION PROVISION (TO THE EXTENT LEGALLY ALLOWED IN YOUR JURISDICTION) IN SECTION 20, WHICH REQUIRES THAT DISPUTES BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS, NOT A CLASS-WIDE OR CONSOLIDATED BASIS.